Got Questions?
Find clear answers to the questions you’ve been wondering about.
1. What is XavierFX?
XavierFX v9.32 is an automated MT5 Expert Advisor designed for XAUUSD trading using stochastic reversal entries, ATR volatility filtering, basket profit management, dynamic TP system, break-even protection, and smart cooldown systems.
2. Which platform does this EA support?
This EA supports MetaTrader 5 (MT5) only.
3. Which instruments can I trade?
Recommended instrument: XAUUSD (Gold)
4. Does the EA work on real accounts?
Client can run the EA on demo account for free (limited period) and buy licensed version for real account.
5. Why does the EA say “Unauthorized account”?
The EA is locked to authorized MT5 account numbers. Contact support with your account details.
6. Why does the EA require Hedging account mode?
The EA only works smoothly on MT5 Hedging accounts and prevents abnormal trade closures.
7. How do I check whether my account is Hedging or Netting?
MT5 → Navigator → Right click account → Details → Check Margin Mode or contact your broker.
8. Why are trades closing automatically after opening a second trade?
1) caused by using a Netting account instead of a Hedging account.
2) Wrong input settings.
9. Does internet speed affect the EA?
Internet quality can affect execution speed and slippage, but not automatic position closing.
10. Can I run the EA on VPS?
Yes. VPS is highly recommended for stable 24/7 trading.
11. Which broker is recommended?
Brokers with low spreads, fast execution, and hedging account support.
12. What timeframe does the EA use?
M1 timeframe for entries and M5 timeframe for trend filtering.
13. Why is the EA not opening trades?
Possible reasons:
- High spread
- ATR filter
- Cooldown active
- Outside trading hours
- Daily target reached
- No valid signal
- Insufficient margin
14. What spread is recommended?
Low spread Gold accounts are strongly recommended.
15. What are the recommended trading hours?
Sydney and Tokyo merge session, London session and early New York session.
16. Can I change the settings?
Yes. You can customize lot size, TP, SL, ATR, cooldowns, and trading hours.
17. Is this a martingale EA?
The EA uses basket management. Risk depends on lot size and volatility.
18. Does the EA guarantee profits?
No. All trading involves risk.
19. Why are trades not opening during low volatility?
ATR filter blocks weak market conditions intentionally.
20. Can the EA run multiple charts?
One chart per symbol/account is recommended.
21. What should I do if the EA stops working?
Check:
-Account provided when purchasing EA
-AutoTrading enabled
- Hedging account mode
- Internet connection
- Broker server
- License validity
Risk Disclaimer
Trading Forex and CFDs involves significant risk. Trade responsibly.
Questions? We're here to help you anytime.
